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Customer Service & Content Moderation Specialist with diverse hospitality and support experience
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Competencies
Provided customer support in restaurant and hospitality settings, ensuring a positive experience.
Reviewed and managed social media content according to platform policies at TaskUs.
Handled financial transactions and inventory at cafes and restaurants, maintaining accurate records.
Managed interactions via chat, calls, and email, ensuring clear communication with clients and team members.
Supported event organization and logistics at Herbario Restaurante, coordinating activities and resources.
Education
Languages
Summary
Experienced in hospitality, customer service, content moderation, and communication roles, adaptable across industries. Known for reliable performance and effective teamwork.
Key Achievements
- Handled cash and inventory management at two hospitality establishments, ensuring smooth operations.
- Managed social network content moderation, upholding platform policies and guidelines.
- Engaged with customers and suppliers, demonstrating strong communication and logistical skills across roles.
Experience
Barista / Pastry Chef
Cash and inventory handling., Orders to suppliers
Waiter/ Cashier
Customer service / Bar Assistant, Cash and inventory management, Event logistics.
Content Moderator
Review, filtration and management of content on social networks, according to their regulations and policies.
Bilingual Advisor
Management of interactions via chat, calls and email, Use of office tools