Ilany - Training and Coordination Specialist with 8+ years in Tech Industry

Applied project management skills to oversee task prioritization and staff coordination.

Managed staff activities, oversaw training processes, and facilitated team productivity.

Communicated with clients to understand needs and ensure service alignment and improvements.

Conducted virtual and in-person training, developed new training projects, and onboarded staff.

Lead high-level meetings on decision making such as prioritization of daily tasks, Manage staff to do a good job, meet customer needs, coordinate if the client wants another change or improvement in the product or service., Send reports during the day about what happened and the tasks carried out being in constant daily monitoring of emails and changes.

Contact the client to meet their needs and always be attentive to new changes and updates to constantly improve the service., Coordinate the personnel recruitment process by conducting the interview, selecting the candidates who passed the process, doing the welcome process, following up with the training, conducting both virtual and in-person training., Create new projects to improve production and training processes.