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Ilany

Training and Coordination Specialist with 8+ years in Tech Industry

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San José, San José, Costa Rica
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Competencies

Project ManagementAdvanced

Applied project management skills to oversee task prioritization and staff coordination.

Team LeadershipAdvanced

Managed staff activities, oversaw training processes, and facilitated team productivity.

Client CoordinationIntermediate

Communicated with clients to understand needs and ensure service alignment and improvements.

Training & DevelopmentAdvanced

Conducted virtual and in-person training, developed new training projects, and onboarded staff.

Education

Technical Degree
U Politécnica Internacional
Completed 2023

Languages

EnglishAdvanced (85%)
ItalianAdvanced (80%)
SpanishNative

Summary

Dedicated professional with expertise in team coordination, project management, and training within technology and manufacturing sectors.

Key Achievements

  • Led high-level decision meetings at Intel to prioritize tasks.
  • Managed staff to meet customer needs and coordinate product improvements.
  • Designed and implemented new training projects to enhance production and training processes.

Experience

Coordinator technician

Intel
SEPTEMBER 2022 - DECEMBER 2023

Lead high-level meetings on decision making such as prioritization of daily tasks, Manage staff to do a good job, meet customer needs, coordinate if the client wants another change or improvement in the product or service., Send reports during the day about what happened and the tasks carried out being in constant daily monitoring of emails and changes.

Training specialist

Infotree Intel
APRIL 2021 - SEPTEMBER 2022

Contact the client to meet their needs and always be attentive to new changes and updates to constantly improve the service., Coordinate the personnel recruitment process by conducting the interview, selecting the candidates who passed the process, doing the welcome process, following up with the training, conducting both virtual and in-person training., Create new projects to improve production and training processes.

Skills

Project ManagementTeam LeadershipClient CoordinationTraining & Development
Published on CazVid - Jul 3, 2025
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