Irving - Software Engineer with 5 years of experience in Web Development

Guadalajara, Jalisco, Mexicoen

Led the development of a customer portal increasing client engagement.

Optimized backend processes, reducing system response time by 20%.

Published on CazVid

Summary

Dedicated software developer with expertise in front-end and back-end technologies including JavaScript, React.js, and Node.js.

Key Achievements

Collaborated cross-functionally to implement new features and improve system stability.

Skills

JavaScriptAvanzado

Applied JavaScript extensively in front-end development and dynamic user interface creation.

React.jsIntermedio

Developed interactive web components using React.js for multiple enterprise projects.

Backend DevelopmentAvanzado

Designed and maintained server-side logic using Node.js and Express framework.

Version Control (Git)Avanzado

Managed code repositories and collaborated with teams using Git for version control.

SQL DatabasesIntermedio

Experience

Workforce Management Analyst

HCL Tech

July 2023 - February 2025

Created and managed workforce reports using Excel, SAP, and Salesforce., Provided data analysis and actionable insights to support staffing and operational decisions., Ensured timely and accurate workforce reporting for internal teams and leadership., Collaborated with cross-functional departments to align headcount planning and reporting.

Training Analyst

Beliveo México S.A. de C.V.

August 2021 - January 2023

Led and supported onboarding training sessions for new customer service employees., Developed training materials and ensured smooth integration into the workforce., Coordinated closely with operations to align training timelines with hiring needs.

Bilingual Customer Service Representative

Beliveo México S.A. de C.V.

January 2021 - July 2021

Handled customer accounts and conducted soft sales across two inbound call campaigns., Delivered bilingual support in English and Spanish, ensuring high customer satisfaction.