Experienced IT Customer & Tech Support Professional | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

✨ Screen 100+ resumes in minutes with 90% accuracy

Contact Now

Isaac Ramirez Lopez

San José, San José, Costa Rica

Customer Support & Tech Support Specialist with 15+ years in IT industry

  • Successfully provided technical support and customer service for private firms and government offices over 15+ years.
  • Gained extensive experience working with diverse organizations including Chiquita Brands, Banco Central de Costa Rica, and healthcare institutions.
  • Developed strong skills in problem-solving, documentation, and collaborative teamwork across multiple roles.
Problem Resolution
Advanced
Resolved technical and customer issues efficiently, demonstrating a strong capacity for troubleshooting.
Documentation
Intermediate
Maintained detailed technical and customer support documentation to facilitate ongoing assistance.
Teamwork & Collaboration
Advanced
Worked collaboratively within teams to ensure effective service delivery and knowledge sharing.
Analysis
Intermediate
Conducted analysis to diagnose issues and improve support processes.
Proactive Support
Intermediate
Proactively addressed potential issues to prevent disruptions and improve customer experience.
🚀

Every Journey Has a Story!

Professional experience builds trust and shows growth. Share the journey, wins, and lessons learned – employers love seeing real career progression.

Go to CazVid
🎯

Learning Never Stops!

Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

Go to CazVid

Customer service, tech support, collectioms

I've been working for 15+ years in Tech Support and customer servicenI'm problem solving oriented, team work, collaborative.n

Tech supoort, customer service, dispatcher

IT tech support 15+ years experience in both private and government positions.nnnThat included:nChiquita Brands Itnl.nProductos de ConcretonTerranova Travel AgencynTechShop Intl.nEuromaterialesnnAreas de Salud CCSSnBanco Central de Costa RicannOn my skills side:nProactivenProblem resolutionnCollaborativenAnalysisnDocumentationn

Share Isaac Ramirez Lopez's Profile

Choose Your Path

Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

The CazVid app is available in the App Store and Google Play

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)