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Ivan Chavez Cid De León's avatar
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Ivan Chavez Cid De León

Ciudad Juárez, Chihuahua, Mexico

Customer Service Agent with 3 years bilingual experience in telecom support

  • Provided customer support, refunds, and payments for inmates across US and Canada
  • Handled follow-ups and customer inquiries in a bilingual environment
  • Maintained consistent communication and service quality over three years
Customer Support
Intermediate
Managed customer inquiries and issues through phone and electronic channels.
Bilingual Communication
Intermediate
Provided support in both English and Spanish, ensuring clear communication in a diverse clientele.
Payment & Refund Processing
Intermediate
Handled transactions including refunds and payments, ensuring accuracy and customer satisfaction.
Follow-up & Issue Resolution
Intermediate
Followed up with clients to ensure resolution of issues and maintain service quality.
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Bilingual Customer service Agent

I Am a Bilingual Agent 3 years for a company called telat they worked W tablets for inamtes all over the United states and Canada I would do Refunds,payments,follow ups, and customer support

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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