Experienced in customer support across multiple channels, sales, and office administration. Skilled in using Salesforce, Microsoft Office, and inventory management to improve operational efficiency.
Provided multi-channel support including phone, chat, and email, ensuring high customer satisfaction and efficient incident resolution.
Conducted telephone sales, handled objections, and closed sales at Xoombpo, enhancing revenue and customer engagement.
Managed cashier and inventory tasks at Minisuper Jacky, ensuring accurate transactions and stock control.
Utilized Salesforce CRM, Microsoft Word, and Excel to track cases, organize data, and support customer service processes.
Xoombpo
Telephone sales, Customer service, Handling objections and closing sales
Coral Bay
Minisuper Jacky
Cashier and inventory management
High School Diploma
General business administration
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