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Jackeline
Customer Service & Admin Specialist with versatile skills in sales and support
Contato
Competências
Provided multi-channel support including phone, chat, and email, ensuring high customer satisfaction and efficient incident resolution.
Conducted telephone sales, handled objections, and closed sales at Xoombpo, enhancing revenue and customer engagement.
Managed cashier and inventory tasks at Minisuper Jacky, ensuring accurate transactions and stock control.
Utilized Salesforce CRM, Microsoft Word, and Excel to track cases, organize data, and support customer service processes.
Formação acadêmica
Idiomas
Resumo
Experienced in customer support across multiple channels, sales, and office administration. Skilled in using Salesforce, Microsoft Office, and inventory management to improve operational efficiency.
Principais conquistas
- Handled customer interactions via phone, chat, and email, resolving incidents and tracking cases efficiently.
- Managed cashier duties and inventory control at Minisuper Jacky, ensuring smooth store operations.
- Performed sales via telephone at Xoombpo, demonstrating effective objection handling and closing techniques.
Experiência
Customer Service/ Back Office
Telephone sales, Customer service, Handling objections and closing sales
Customer Service Representative
Administrator
Cashier and inventory management