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Jael
Customer Service & Sales Specialist with 15 years in Call Center Industry
Video resume
Virtual Agent
I offer my skills and time to companies looking for remote agents to perform especific tasks.
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and solutions to customer inquiries, ensuring high satisfaction in call center environments.
Sales & RetentionAdvanced
Engaged customers to promote products/services and retain clients through persuasive communication.
Spanish InterpretationExpert
Facilitated communication between Spanish-speaking clients and companies, ensuring clear understanding.
CollectionsIntermediate
Managed debt recovery processes effectively while maintaining customer rapport.
Remote WorkIntermediate
Performed various roles in remote settings, demonstrating flexibility and communication skills.
Summary
Experienced call center professional with 15 years in customer service, sales, collections, retention, and language interpretation, offering remote support skills.
Key Achievements
- Performed diverse roles including customer service, sales, collections, retention, and Spanish interpretation over 15 years.
- Gained extensive experience in remote customer support and communication across multiple functions.
- Developed multilingual communication skills and adapted to various client needs.
Skills
Customer ServiceSales & RetentionSpanish InterpretationCollectionsRemote Work
Published on CazVid - Jul 3, 2025