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Jael

Virtual Agent

Currículo em vídeo

Virtual Agent
I offer my skills and time to companies looking for remote agents to perform especific tasks.

Contato

Santo Domingo, Nacional, Dominican Republic
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided support and solutions to customer inquiries, ensuring high satisfaction in call center environments.

Sales & RetentionAdvanced

Engaged customers to promote products/services and retain clients through persuasive communication.

Spanish InterpretationExpert

Facilitated communication between Spanish-speaking clients and companies, ensuring clear understanding.

CollectionsIntermediate

Managed debt recovery processes effectively while maintaining customer rapport.

Remote WorkIntermediate

Performed various roles in remote settings, demonstrating flexibility and communication skills.

Resumo

Experienced call center professional with 15 years in customer service, sales, collections, retention, and language interpretation, offering remote support skills.

Principais conquistas

  • Performed diverse roles including customer service, sales, collections, retention, and Spanish interpretation over 15 years.
  • Gained extensive experience in remote customer support and communication across multiple functions.
  • Developed multilingual communication skills and adapted to various client needs.

Habilidades

Customer ServiceSales & RetentionSpanish InterpretationCollectionsRemote Work
Publicado na CazVid - 3 de jul. de 2025
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