Dedicated professional skilled in customer service, consultative sales, and conflict resolution within the telecommunications sector. Proven ability to meet sales targets and enhance client satisfaction through effective communication and problem-solving strategies.
Assisted clients in selecting telecommunications products and services, boosting customer satisfaction and sales.
Handled customer inquiries via in-person and phone channels, ensuring quality service and issue resolution.
Utilized persuasive and assertive communication skills to influence client decisions and resolve conflicts.
Deployed conflict resolution techniques to manage customer complaints and maintain positive relationships.
Claro Comunicaciones
Atención presencial y telefónica a clientes., Asesoría comercial en productos y servicios de telecomunicaciones., Gestión de ventas, retención y fidelización de clientes., Manejo de objeciones y cierre efectivo de ventas., Cumplimiento de metas comerciales y estándares de calidad.
Bachiller Académico
Discover other professionals with similar experience
Operated effectively in fast-paced sales environments, meeting targets under tight deadlines.
