Experienced in technical support, customer service, logistics, and education with a focus on providing effective solutions and operational efficiency.
Provided tier 1 and tier 2 technical support to resolve hardware and software issues.
Delivered customer support across BPO environments, ensuring client satisfaction.
Coordinated staffing and logistics operations to streamline processes.
Scheduled and managed recruitment activities to enhance hiring efficiency.
Bilateral
Sutherland
Atlantic BPO
Lean – Staffing
Solvo
Centro Educativo Para El Desarrollo Integral C.E.D.I
Academic High School
Computer Analysis and Programming
Systems Engineering
Software Programming
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Taught information technology concepts and practical skills in educational settings.
Allied Global
