This is my profileContact via CazVidJaime
Co-Host
Contact
Competencies
Expert in delivering high-quality guest support and ensuring customer satisfaction.
Skilled in coordinating logistics, maintenance, and scheduling to optimize service delivery.
Proficient in managing reservations and guest interactions effectively through various channels.
Experienced in managing bookings, calendars, and administrative documentation.
Education
Summary
Dedicated Co-Host at Airbnb with strong skills in customer service, operations, and administration. Proven ability to enhance guest experiences and streamline processes.
Key Achievements
- Coordinated and supervised cleaning, maintenance, and logistics services to ensure seamless guest experiences.
- Managed reservations, calendars, and communication channels, improving operational efficiency.
- Provided exceptional service to both domestic and international guests, enhancing customer satisfaction.
- Streamlined administrative processes, reducing response times and increasing guest reviews.
Experience
Co-Host
Coordinar y supervisar los servicios de limpieza, mantenimiento y logística. Brindar atención a huéspedes nacionales y extranjeros. Administrar reservas, calendarios y comunicaciones a través de la plataforma. Resolver imprevistos de forma rápida y efectiva
Auxiliar en talento humano y administrativo
Gestión de creación de nuevos proveedores y revisión de facturas asociadas a caja menor.. Actualización y control del listado de tarjetas de acceso en sede administrativa.. Monitoreo de vencimientos y estado de elementos de primeros auxilios y productos químicos almacenados.. Registro y seguimiento al consumo de servicios públicos (energía eléctrica y agua).. Trámite ante la Alcaldía de Floridablanca para la renovación del concepto técnico sanitario de la sede.