Dedicated professional with over 5 years of experience in travel sales, customer service, digital marketing, and e-commerce management, committed to providing exceptional client experiences.
Extensive experience in selling travel packages, retail products, and financial services.
Provided personalized support, managed inquiries, and resolved issues across multiple roles.
Developed and executed marketing campaigns to promote products and services online.
Managed online storefronts, inventory, procurement, and fulfillment processes.
Nasua Travel
Promote, sell, and coordinate national and international tour packages for individual and group clients, ensuring a seamless travel experience., Conduct personalized consultations to assess client needs, travel goals, and budgets, recommending tailored tour packages., Promote tours via digital...
Concentrix
Delivered top-tier customer service for Apple Card users, managing inquiries related to credit, billing, and account management while adhering to strict data privacy and compliance standards., Supported cardholders with payments, credit limit adjustments, transaction reviews, and account...
Costa Rica Vapor
Founded and managed an e-commerce business specializing in vape products and accessories., Designed and launched a digital storefront optimized for user experience and conversion., Managed procurement, inventory, and nationwide delivery with 100% on-time fulfillment., Developed social media...
GAP Store
High School Baccalaureate
English Course
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