Jason - Customer Service Representative with 12 years of call center experience

Panama City, Panamá, PanamaRemoteen

Accumulated around 12 years of experience in call center roles including customer service, QA, sales, and retention.

Developed strong interpersonal skills, maintaining composure and professionalism in customer interactions.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service agent with over 12 years in call center environments, specializing in client interaction, quality assurance, sales, and retention.

Video Resume

Key Achievements

Possess extensive knowledge of customer service operations and client management.

Skills

Customer ServiceExpert

Provided high-quality support to customers, resolving inquiries and maintaining customer satisfaction.

Communication SkillsAdvanced

Effectively communicated with customers, ensuring clear and empathetic interactions.

Call Center OperationsAdvanced

Managed various call center functions including QA, sales, and retention initiatives.

Customer RetentionIntermediate

Participated in retention strategies to maintain customer loyalty and reduce churn.

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