Dedicated professional with a background in risk assessment, legal support, and team leadership across financial and legal sectors. Skilled in communication, compliance, and technical tools.
Evaluates risk in financial transactions and ensures compliance requirements are met.
Communicates effectively, makes decisions, and demonstrates empathy in customer interactions.
Drafts legal documents, manages legal schedules, and handles filings in legal proceedings.
Guides and shares best practices with team members in chat campaign environments.
Remitly
Learned and implemented techniques to evaluate risk in a money transfer campaign and handle compliance requirements.
Sitel
Learned how to more effectively communicate, make decisions, think independently, and expanded the understanding of empathy.
Webhelp
Shared best practices as a team leader for a chat campaign.
Krause & Kinsman Law Firm
Schedule Depositions and Attorney's agenda, Draft of Legal Documents, Working on Litigation Department drafting ASO and Initial Disclosures., Writing E-mail for OC's and Filing legal Documents in Court portals.
Bachelor Degree
English and french Translation Degree
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Proficient in MS Office, Salesforce, CRM, AMS, Carriers websites, Quickbooks, QQ Catalyst.
