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Risk Evaluator with 4+ years in Financial Services
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Competencies
Evaluates risk in financial transactions and ensures compliance requirements are met.
Communicates effectively, makes decisions, and demonstrates empathy in customer interactions.
Drafts legal documents, manages legal schedules, and handles filings in legal proceedings.
Guides and shares best practices with team members in chat campaign environments.
Proficient in MS Office, Salesforce, CRM, AMS, Carriers websites, Quickbooks, QQ Catalyst.
Education
Languages
Summary
Dedicated professional with a background in risk assessment, legal support, and team leadership across financial and legal sectors. Skilled in communication, compliance, and technical tools.
Key Achievements
- Learned and applied risk evaluation techniques in money transfer campaigns at Remitly.
- Developed effective communication and decision-making skills through customer service at Sitel.
- Led a team and shared best practices for chat campaigns at Webhelp.
Experience
Risk evaluator
Learned and implemented techniques to evaluate risk in a money transfer campaign and handle compliance requirements.
Customer service representative
Learned how to more effectively communicate, make decisions, think independently, and expanded the understanding of empathy.
Team leader
Shared best practices as a team leader for a chat campaign.
Legal Assistant
Schedule Depositions and Attorney's agenda, Draft of Legal Documents, Working on Litigation Department drafting ASO and Initial Disclosures., Writing E-mail for OC's and Filing legal Documents in Court portals.