Experienced project manager in the IT sector with a strong track record of delivering projects successfully and improving team performance.
Directed and managed technology projects across various industries, ensuring scope, time, and budget adherence.
Acted as primary liaison between clients, team members, and executives to facilitate project alignment.
Applied Scrum and Kanban practices to improve project workflows and team collaboration.
Identified potential project risks and developed mitigation strategies to minimize impact.
Wish Fulfilment Company
Direct customer service via the Amazon Seller platform., Customer retention and feedback management., Inventory maintenance and administration., Continuous training to adapt to market changes and company updates.
Lean Solutions Group
Customer service for TAFS, applying knowledge of the factoring business., Teamwork in invoice management, ensuring compliance with company policies., Ongoing training to adapt to the company's continuous changes and general market trends.
Mechatronics Engineering
Systems Engineering
French
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Oversaw project budgeting processes and resource allocation to optimize expenditures.