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J

Javier

Customer Service & Administration

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementAvanzado

Directed and managed technology projects across various industries, ensuring scope, time, and budget adherence.

Stakeholder CommunicationIntermedio

Acted as primary liaison between clients, team members, and executives to facilitate project alignment.

Agile MethodologiesIntermedio

Applied Scrum and Kanban practices to improve project workflows and team collaboration.

Risk ManagementPrincipiante

Identified potential project risks and developed mitigation strategies to minimize impact.

Budget PlanningIntermedio

Oversaw project budgeting processes and resource allocation to optimize expenditures.

Formação acadêmica

Mechatronics Engineering
National University of Colombia
Completed 2022
Systems Engineering
National Open and Distance University
2024
French
Alianza Francesa
Completed 2015

Resumo

Experienced project manager in the IT sector with a strong track record of delivering projects successfully and improving team performance.

Principais conquistas

  • Led multiple cross-functional teams to successful project delivery on time and within budget.
  • Implemented project management methodologies that improved team's productivity and efficiency.
  • Managed client relationships and coordinated with stakeholders to meet project requirements.

Experiência

Customer Service & Administration

Wish Fulfilment Company
October 2017 - April 2023

Direct customer service via the Amazon Seller platform., Customer retention and feedback management., Inventory maintenance and administration., Continuous training to adapt to market changes and company updates.

Logistics Coordinator

Lean Solutions Group
May 2023

Customer service for TAFS, applying knowledge of the factoring business., Teamwork in invoice management, ensuring compliance with company policies., Ongoing training to adapt to the company's continuous changes and general market trends.

Habilidades

Project ManagementStakeholder CommunicationAgile MethodologiesRisk ManagementBudget Planning
Publicado na CazVid - 17 de mai. de 2026
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