Insurance Claims and Customer Service Professional | CazVid

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JC Correa

Pereira, Risaralda, Colombia

Customer Service Resolution Manager with 2 years in Insurance

  • Managed claim handling resolutions in a public adjusting insurance company
  • Provided bilingual support in English and Spanish for customer interactions
  • Handled administrative work including work process and workflows
Claim Handling
Intermediate
Managed claims resolution processes directly with customers and agencies.
Customer Service
Intermediate
Provided direct support and contact with clients, resolving inquiries and issues.
Bilingual Communication
Advanced
Communicated effectively in English and Spanish in professional settings.
Administrative Work
Intermediate
Handled work processes, workflows, and documentation related to claims and customer interactions.
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customer service resolution mánager

claim handling resolution manager and asst to public adjuster in the US company

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