JC - Customer Service Resolution Manager with 2 years in Insurance
Pereira, Risaralda, Colombiaen
Managed claim handling resolutions in a public adjusting insurance company
Provided bilingual support in English and Spanish for customer interactions
Published on CazVidVideo interview available
Summary
Experienced in claim resolution, customer support, and administrative tasks in the insurance industry, bilingual in English and Spanish.
Video Resume
Key Achievements
- Handled administrative work including work process and workflows
Skills
Claim HandlingIntermediate
Managed claims resolution processes directly with customers and agencies.
Customer ServiceIntermediate
Provided direct support and contact with clients, resolving inquiries and issues.
Bilingual CommunicationAdvanced
Communicated effectively in English and Spanish in professional settings.
Administrative WorkIntermediate
Handled work processes, workflows, and documentation related to claims and customer interactions.