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Jeannette

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San José, San José, Costa Rica
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Education

High School Diploma
Completed 2008

Experience

Collections Representative

UCB
02/2009 - 05/2011

Gas and Medical Accounts, resolve customer’s problems with delayed payments, payment arrangements

Equifax
07/2011 - 11/2013

Customer Service: Talx Account- E-Pay Roll and back office in the mortgage unit.

The Results Companies
03/2014 - 02/2015

Help Customers with their mobile devices, issues with internet, messages, payments

Client Services Incorporated
05/2015 - 10/2015

worked in the Capital One Bank account, helping customers resolve their credit card debt following state and federal laws (FDCPA, SCRA, HIPAA, Bankruptcy and attorney protocols) to assure the appropriate treatment of customers.

Lionbridge
02/2016 - 05/2019

provide over the phone interpretation (English-Spanish) for insurance, utilities and government agencies as a freelance interpreter.

Amazon
06/10/2019 - 05/23/24

customer service and logistics for Amazon Spain, NA, UK and MX assisting drivers under the shipping and delivery department.

Published on CazVid - Jul 3, 2025
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