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Jeffrey

Frontend Developer at Big Lots

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Marana, Arizona, United States
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Competencies

Web DevelopmentIntermediate

Proficient in building responsive and user-friendly web interfaces using HTML, CSS, JavaScript, and React.

Customer ServiceIntermediate

Experienced in effective communication, relationship building, and maintaining professional customer interactions.

Multitasking & Operations ManagementAdvanced

Skilled in managing multiple systems and responsibilities simultaneously to optimize workflow.

Leadership & TroubleshootingIntermediate

Capable of guiding teams, resolving conflicts, and troubleshooting technical issues efficiently.

Education

B.S.
The Ohio State University, College of Engineering
Completed 2023

Summary

Detail-oriented developer with a background in UI implementation, customer engagement, and team leadership. Adept at managing multiple responsibilities and delivering quality solutions.

Key Achievements

  • Successfully implemented responsive e-commerce UI using HTML, CSS, JavaScript, and React, enhancing user experience.
  • Optimized UI/UX design translation into high-quality code, improving interface functionality and aesthetics.
  • Built strong customer service skills through effective communication and relationship management at Hunan Lion.
  • Led multi-tasking initiatives managing multiple online delivery systems, streamlining operations at Chi Thai.
  • Developed leadership and troubleshooting skills managing staff and resolving technical issues at Joey Chang’s.

Experience

Frontend Developer/Application Analyst

Big Lots
2023 - 2024

Implemented e-commerce website's desktop and mobile user interface using HTML, CSS, JavaScript, and React, translating designs into high-quality code and ensuring the technical feasibility of UI/UX designs.. Collaborated with development, UI/UX, QA, and product teams in biweekly sprints to release new code that meets performance and scalability requirements.. Utilized BrowserStack, Quantum Metrics, and Adobe Analytics to monitor and optimize website performance across different browsers and window types.. Estimated and created Jira tickets for upcoming sprints related to new features and bug fixes.. Lead frontend team in developing and releasing a help page for customers to utilize on production website.. Coordinated with backend developers to integrate JSON data from network calls, ensuring seamless functionality and an optimal user experience for customers.

Server

Hunan Lion
2025 - 2026

Improved customer service skills by communicating and interacting with new and returning customers.. Maintained professional and positive relationships with peers and customers.. Developed strong time management and multi-tasking skills by simultaneously serving multiple tables.

Manager

Chi Thai
2022 - 2023

Advanced multi-tasking skills by handling 4 different online delivery systems simultaneously.. Initiated a positive community by creating a welcoming atmosphere for new and returning customers.. Improved work efficiency by handling over 100 systematic transactions per shift for both credit and cash sales.

Manager

Joey Chang’s
2018 - 2022

Developed leadership skills through guiding coworkers amidst confusion and training new recruits.. Troubleshooted POS and wireless network when problems arise.. Handled various conflicts between workers and customers in a positive and composed manner.. Regulated carry-out packing system operations to create an efficient working environment and process.

Skills

Web DevelopmentCustomer ServiceMultitasking & Operations ManagementLeadership & Troubleshooting
Published on CazVid - Jul 10, 2026
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