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Jeremy
Customer Service Agent
Video resume
Customer Service
I've worked for 2 different call centers, my first experience was as a back-office collection agent at Connect International and my second experience was as a customer service representative at Ibex Nicaragua. 2 Years and 4 months is my total background.
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Advanced Microsoft Office
Demonstrated experience with Advanced Microsoft Office.
Advanced Excel
Demonstrated experience with Advanced Excel.
Google Sheets (Advanced)
Demonstrated experience with Google Sheets (Advanced).
CRM Management
Demonstrated experience with CRM Management.
Data Management & Entry
Demonstrated experience with Data Management & Entry.
Education
Professor of Secondary Education in Physics (PSE)
Autonomous University of Nicaragua (UNAN-Managua)
2015 - 2021
Bachelor of Science in Education, Physics
Chiquilistagua Public School
2010 - 2014
Languages
EnglishNative
SpanishNative
Summary
Professional profile
Experience
Customer Service Agent
Ibex Nicaragua
Campaign: Lyft Bikes and Scooters (Phone, Chat, Email)
Skills
Advanced Microsoft OfficeAdvanced ExcelGoogle Sheets (Advanced)CRM ManagementData Management & Entry
Video Transcript
Customer Service
Hi, my name is Jeremy. I have two different experience in the BPLs or call center where I initially worked for Connecticut International for four months and then I move on to I'm Biggs and Grouw for which I played the role as a customer service representative for two years. So it's a total of two years and four months working in BPLs.
Published on CazVid - Sep 29, 2026