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J

Jhan

Bilingual Advisor

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Bogotá, Bogota D.C., Colombia
Available on CazVid
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Competencies

Bilingual Customer SupportAdvanced

Delivered technical and customer service in English and Spanish, resolving issues and scheduling appointments.

Content ModerationIntermediate

Ensured compliance with community guidelines by managing and resolving flagged content.

Logistics CoordinationAdvanced

Coordinated supply chain activities, managed shipping, inventory, and logistics data.

Communication SkillsAdvanced

Effectively liaised with clients, suppliers, and partners to optimize workflows and resolve issues.

Education

Bachelor’s Degree
Universidad La Salle

Languages

SpanishFluent
EnglishFluent
FrenchBasic

Summary

Dedicated bilingual advisor with extensive experience in customer support, content moderation, and logistics management. Skilled in streamlining operations, ensuring compliance, and delivering excellent service in fast-paced environments.

Key Achievements

  • Provided bilingual technical and customer support, ensuring high-quality service delivery.
  • Moderated content to uphold community standards, managing flagged issues efficiently.
  • Coordinated logistics operations, streamlining supply chain processes, and managing inventories.

Experience

Bilingual Advisor

Omega
March 2025 - August 2025

Provided technical and customer support in both English and Spanish., Identified and solved issues, ensuring excellent customer experience., Maintained a high level of professionalism and efficiency in interactions scheduling appointment for our patients.

Bilingual Content Moderator

Teleperformance
August 2024 - January 2025

Moderated content in both English and Spanish., Ensured compliance with company policies and community guidelines., Managed and resolved flagged content efficiently.

Logistics Advisor

Lean Staffing Solutions
March 2019 - September 2021

Coordinated logistics operations and streamlined supply chain processes., Communicated effectively with clients, suppliers, and partners to optimize workflows., Managed inventory, shipping schedules, and logistics data.

Skills

Bilingual Customer SupportContent ModerationLogistics CoordinationCommunication Skills
Published on CazVid - Feb 22, 2026
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