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Customer Service & Sales Professional with diverse client engagement experience
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Competencies
Delivered high-quality, efficient service to large corporate clients and individual customers across multiple roles.
Engaged potential customers through direct sales activities, including vehicle test drives and promotional offers.
Maintained and grew relationships with corporate clients, providing tailored support and service.
Assisted with booking, modifying, and supporting customer reservations and account management.
Education
Languages
Summary
Dedicated professional with extensive experience delivering high-level customer service and sales support for corporate and individual clients.
Key Achievements
- Provided specialized high-level customer service for large corporate clients at AT&T, Telvista, and Palace Resorts.
- Executed vehicle test drives and financial advising as a Sales Rep at Westlake Financial, demonstrating sales skills and product knowledge.
- Combined customer service and sales abilities to engage potential clients, leading to retention and growth of corporate accounts.
Experience
Interpreter
Customer Service Representative
Sales Rep
Setting up test drives for new and existing customers, Giving financial advice on vehicles
Customer Service Rep
Provide high-level specialized customer service for large corporate customers with the purpose of retaining and growing corporate business, Provide customer service and administrative support to contracted accounts, Provide fast and accurate responses to customer inquiries and concerns, Contacted and connected potential customers to specialized sales teams, Combined customer service and sales skills to engage interest on potential customers
Sales Rep
Provide high-level specialized customer service for large corporate customers around the world, Provide specialized service to high status guests, Book and modify reservations for guests as needed
Customer Service Rep
Provide high-level specialized customer service for large corporate customers with the purpose of retaining and growing corporate business, Provide customer service and administrative support to contracted accounts, Provide fast and accurate responses to customer inquiries and concerns, Promote special offers, Free-sell and extended corporate services as needed