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Customer Service Advisor at GNP BPO with strong communication and sales skills
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Competencies
Skilled in delivering exceptional service, resolving issues effectively, and ensuring customer satisfaction.
Asertive and clear communication skills that facilitate effective client interactions and team collaboration.
Proven ability to identify customer needs and close sales efficiently, contributing to revenue growth.
Capable of maintaining performance and composure under pressure, ensuring consistent service quality.
Education
Languages
Summary
Results-driven customer service advisor with expertise in communication, stress management, and sales. Holds a degree in Media Production, bringing creativity and problem-solving skills to client interactions.
Key Achievements
- Consistently achieved sales targets through effective service offerings and closing techniques
- Demonstrated high stress management and creative problem-solving to enhance customer satisfaction
- Developed and maintained positive client relationships, boosting customer retention
Experience
Asesor Call Center
Servicio al Cliente. Ofrecimiento de servicios y generar cierres de ventas efectivos.