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Joaquin
Customer Success Manager with Sales and Retention Expertise
Video resume
Customer Success Manager
selling tv internet and phone to customers who were transferred by the utility company. we can also sel warranty and transfer to ADT or Alder for home security
Contact
Guadalajara, Jalisco, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Managed customer interactions, ensuring satisfaction and retention.
SalesIntermediate
Engaged in direct sales of internet, cable, and phone services, achieving recognition as top seller.
Tech SupportIntermediate
Provided technical support for home security systems at Rings Home Security.
Retention StrategiesAdvanced
Focused on customer retention through personalized engagement and solutions.
Summary
Customer Success Manager with extensive experience in customer service, sales, and retention within the telecom and security industries, with a proven track record of top performance and promotion.
Key Achievements
- Promoted within Rings Home Security from universal agent to retention team within a year.
- Recognized as one of the top sellers in the retention team at Rings Home Security.
- Gained experience in selling internet, cable, and phone services at porch.com.
Skills
Customer ServiceSalesTech SupportRetention Strategies
Published on CazVid - Jul 3, 2025