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Joaquin

Customer Success Manager with Sales and Retention Expertise

Currículo em vídeo

Customer Success Manager
selling tv internet and phone to customers who were transferred by the utility company. we can also sel warranty and transfer to ADT or Alder for home security

Contato

Guadalajara, Jalisco, México
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Managed customer interactions, ensuring satisfaction and retention.

SalesIntermediate

Engaged in direct sales of internet, cable, and phone services, achieving recognition as top seller.

Tech SupportIntermediate

Provided technical support for home security systems at Rings Home Security.

Retention StrategiesAdvanced

Focused on customer retention through personalized engagement and solutions.

Resumo

Customer Success Manager with extensive experience in customer service, sales, and retention within the telecom and security industries, with a proven track record of top performance and promotion.

Principais conquistas

  • Promoted within Rings Home Security from universal agent to retention team within a year.
  • Recognized as one of the top sellers in the retention team at Rings Home Security.
  • Gained experience in selling internet, cable, and phone services at porch.com.

Habilidades

Customer ServiceSalesTech SupportRetention Strategies
Publicado na CazVid - 3 de jul. de 2025
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