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Joaquin
Customer Service & QA Specialist with 5+ years in call centers
Video resume
Curriculum
I've been working in call centers for more than 4 years between sales customer service and QA I learn really fast and I would like to develop My skills and strenghts with you.
Contact
Tegucigalpa, Francisco Morazán, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied in high-volume call centers, managing customer inquiries and ensuring customer satisfaction.
Quality AssuranceIntermediate
Performed quality assessments and monitored call metrics to improve service standards.
Communication SkillsAdvanced
Effectively communicated with clients and team members across diverse interactions.
Sales SupportIntermediate
Supported sales efforts through customer engagement and product information dissemination.
Summary
Experienced call center professional with over five years in customer service and quality assurance, eager to leverage fast learning skills in new roles.
Key Achievements
- Accumulated over five years of experience in call centers, specializing in customer service and quality assurance.
- Gained proficiency in diverse roles including sales, customer support, and QA within fast-paced environments.
- Demonstrated rapid learning ability and strong desire to develop professional skills and strengths.
Skills
Customer ServiceQuality AssuranceCommunication SkillsSales Support
Published on CazVid - Jul 3, 2025