January 2022
Sales Leader
DataTrace a First American Company
Managing and guiding a 12 Member Team of Sales Executives and Account Managers, Setting sales targets, Creating strategies to expand the book of accounts, Fostering a high-performance sales culture
February 2018 - December 2021
Sales Account Manager
DataTrace
Nurturing and expanding relationships with existing business clients, Managing a large portfolio of over 500 accounts, Achieving and exceeding sales goals, Identifying upsell and cross-sell opportunities, Ensuring the satisfaction of clients
February 2017 - January 2018
Advanced Tech Support Supervisor
AT&T
Leading a 20 Members Team of highly skilled technical support agents, Providing advanced troubleshooting and solutions for cellphone and mobile device issues, Overseeing daily operations, Coaching and mentoring team members, Ensuring exceptional customer service
March 2016 - January 2017
Logistic Coordinator
Reed Transport
Managing the logistics and transportation of goods, Coordinating the pickup and delivery of loads across the entire U.S., Maintaining a streamlined supply chain, Meeting deadlines, Ensuring customer satisfaction
December 2015 - February 2016
Sales Executive
North American Power
Engaging with residential customers through cold calling, Educating customers about the company's energy solutions, Building rapport and understanding energy needs, Offering cost-effective energy plans
June 2013 - November 2015
On the Job Trainer
Dish Network
Facilitating the training and development of new employees, Providing practical, real-world training experiences to new hires