A dedicated professional with over 7 years providing exceptional customer support, back-office management, and travel coordination. Skilled in CRM tools, client communication, and multi-channel sales support, committed to enhancing operational efficiency and customer satisfaction.
Provided client assistance via phone and email, resolving issues efficiently across different platforms and services.
Utilized Zendesk CRM and managed back-end processes including order management, vendor verification, and inventory control.
Coordinated travel schedules, verified service providers, and supervised client welcome calls in luxury travel support.
Received training in online marketing, sales strategies, and social media outreach to expand business reach.
Bizee.com
Assist business owners with LLC, Corporation, and Nonprofit filings, state-specific requirements, and post-formation services via phone and email using Zendesk.
Decouvertes
Provided 24/7 luxury travel support for U.S. clients, verified providers and itineraries, supervised welcome calls, and coordinated schedules to ensure error-free trips.
5280 Niche Marketing
Trained in online marketing, sales strategies, and social media outreach.
Business Administration
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