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Jonathan
Customer Service Professional with 5 years in Financial Services
Contact
Santo Domingo Este, Santo Domingo Province, Dominican Republic
Available on CazVid
Competencies
CanvaAdvanced
Proficient in designing marketing materials and visuals using Canva.
Adobe PremierIntermediate
Skilled in video editing and production with Adobe Premier for engaging content.
Adobe IllustratorIntermediate
Experienced in creating vector graphics and illustrations using Adobe Illustrator.
Adobe PhotoshopAdvanced
Expert in photo editing and graphic design with Adobe Photoshop.
Microsoft OfficeAdvanced
Highly skilled in using Microsoft Office Suite for documentation and presentations.
Education
Highschool
English Immersion Program
MESCYT
Completed 2013
Excel Avanzado
Infotep
Completed 2026
Languages
Spanish
English
Summary
Dedicated customer service and sales expert with 5 years of experience in enhancing client satisfaction and achieving sales targets across various industries.
Key Achievements
- Enhanced customer satisfaction through effective communication strategies at Alorica.
- Achieved sales targets consistently as a Sales Assistant at Payless.
- Streamlined collections processes at Scotiabank, improving recovery rates by 15%.
- Successfully resolved customer inquiries at Acquire BPO DR, resulting in a 20% increase in positive feedback.
- Maintained safety protocols effectively as a Security Agent at Longport Aviation Security.
Experience
Customer Service
Alorica
Sales assistant
Payless
Customer Service
Acquire BPO DR
Security Agent
Longport Aviation Security
Collections Adjustor
Scotiabank
2025 - Present
Republica Dominicana, Scotiabank GBS
Skills
CanvaAdobe PremierAdobe IllustratorAdobe PhotoshopMicrosoft Office
Published on CazVid - May 4, 2026