This is my profileContact via CazVid
Jonathan
Looking for remote work in Rivas
Video resume
Debt collector or Customer Service.
Outbound calls . Contact customers to collect accounts past due.nOffer payment arrangements to bring accounts up to date.nPull credit report up.nUpdating information.nnCustomer Service inbound calls.nDealing differents concerns or complaints also helping making payments.nn
Contact
Nicaragua, Rivas, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Managed customer inquiries and complaints via inbound calls, providing support and resolution.
Debt CollectionIntermediate
Conducted outbound calls to collect overdue accounts and negotiate payment arrangements.
CommunicationIntermediate
Effectively communicated with customers in a call center environment, resolving issues and explaining options.
Credit Report ManagementBeginner
Pulled and updated credit reports to assist in account management and collection efforts.
Summary
Experienced call center agent skilled in debt collection and customer support with 3 years of industry experience.
Key Achievements
- Handled outbound and inbound calls, resolving customer inquiries and collecting overdue accounts.
- Assisted customers with payment arrangements and credit report updates, ensuring account accuracy.
- Gained experience in both debt collection and customer service roles, demonstrating versatility.
Skills
Customer ServiceDebt CollectionCommunicationCredit Report Management
Published on CazVid - Jul 3, 2025