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Jorge
Collections agent with customer service experience in debt management
Video resume
Collections agent
Had customer's calling in to make payments,or argue there bills (why were they so high) help customer's get a better package plan on there account .and most important help them get out of debt
Contact
Nicaragua, Rivas, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support to customers via calls, managing disputes and offering solutions.
Debt CollectionIntermediate
Engaged customers to collect overdue payments and negotiate payment arrangements.
Communication SkillsAdvanced
Effectively communicated solutions and resolved disputes through clarity and professionalism.
Account ManagementBeginner
Assisted customers in selecting better package plans and improving account services.
Summary
Experienced in handling customer inquiries, dispute resolution, and debt recovery in call center environments.
Key Achievements
- Handled customer inquiries related to bill disputes and payment plans
- Assisted customers in improving package plans and resolving billing issues
- Facilitated debt recovery through customer negotiations
Skills
Customer ServiceDebt CollectionCommunication SkillsAccount Management
Published on CazVid - Jul 3, 2025