Jorge - Customer Service with Problem-Solving expertise in tech and communication

Applied communication and problem-solving skills to address customer concerns and ensure satisfaction.

Handled basic technical issues related to company services, documenting interactions for quality assurance.

Translated calls and written communications between English and Spanish to facilitate better understanding.

Collaborated within teams and maintained accuracy in documentation and issue resolution.

Documenting call interaction., Resolving tech issues for company services., Translating from English to Spanish and Spanish to English., Providing proactive customer support., Checking damaged or missing orders.