Jorge Samudio

Provided personalized support and assistance to both new and existing clients, ensuring their satisfaction and loyalty through effective communication and quick solutions., Maintained close relationships with corporate clients, managing key accounts and ensuring their needs were prioritized, resulting in improved client retention., Gained experience in credit card management, advising clients on financial products, activating cards, managing limit increase requests, and resolving payment and charge issues.

Provided remote technical support to clients to resolve hardware, software, and electronic device-related issues., Diagnosed and solved complex technical problems across a wide range of devices, including computers, mobile phones, and entertainment systems., Generated additional sales by recommending complementary products and services.