Dedicated customer support professional with experience in team leadership and technical skill application. Adept at enhancing customer satisfaction and supporting team development.
Handled customer inquiries and supported issue resolution, enhancing client satisfaction.
Supervised team operations and facilitated communication between team members and management.
Utilized MS Office tools for documentation, reporting, and communication tasks.
Engaged with various technologies to support customer service processes.
Conduent
Developed in customer service and team lead position.
Industrial Mechanical Engineering
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