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José
Customer Service and Team Lead
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries and supported issue resolution, enhancing client satisfaction.
Team LeadershipIntermediate
Supervised team operations and facilitated communication between team members and management.
MS Office SuiteIntermediate
Utilized MS Office tools for documentation, reporting, and communication tasks.
Technical SkillsBeginner
Engaged with various technologies to support customer service processes.
Formação acadêmica
Industrial Mechanical Engineering
Universidad del Valle de Guatemala
Completed Present
Idiomas
EnglishC1 Advanced
Resumo
Dedicated customer support professional with experience in team leadership and technical skill application. Adept at enhancing customer satisfaction and supporting team development.
Principais conquistas
- Developed customer service skills and team leadership at Conduent.
- Gained proficiency in MS Office, customer service, and technical skills.
- Progressed into a team lead role, managing customer interactions and support.
Experiência
Customer Service and Team Lead
Conduent
February 2023 - Present
Developed in customer service and team lead position.
Habilidades
Customer ServiceTeam LeadershipMS Office SuiteTechnical Skills
Publicado na CazVid - 17 de mai. de 2026