Experienced call center agent with 8 years in customer service, collections, logistics, and sales, demonstrated ability to adapt and learn quickly.
Applied in handling customer inquiries and ensuring client satisfaction in call center operations.
Managed debt recovery processes in a high-volume call center setting.
Participated in sales activities, promoting products and services to clients.
Supported logistics operations through coordination and communication in a call center context.
Provided language interpretation services as part of multi-role experience.