Experienced in handling reservations, providing guest support, and selling attractions across the hospitality industry.
Experience in making flight, hotel, and activity reservations for diverse client needs.
Provided information, support, and selling services to international guests in multiple languages.
Sold tours, park activities, and hotel amenities, often earning commissions.
Organized guest pickups and guided tours at destinations such as parks and historic sites.
Boxbrownie.com
Empire Cooperative
LABCORP DRUG DEVELOPMENT
American Express GBT
I took inbound calls from Canadian market to make Flight, Hotel or Rail reservations through Sabre System.
XCARET Group
I did pickups at the Hotel Zone and then took tourists to different Parks of the Company., On board I provided the speech about the activities included in their packages besides I also sold activities in the park.
Bachelor degree
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Communicated effectively with international clients in English, French, and Spanish.
RIU HOTELS & RESORTS
I took phone calls from different parts of the world in English, French or Spanish and made reservations for all the Resorts of the company., I had commissions for those sales.
Valentin Imperial Maya Hotels
I provided information about the facilities of the Hotel., I did check-ins., I also sold tours to different areas of the Riviera Maya like Chichen Itza, Tulum, Jungle Tour, Scuba diving, etc.
Delphinus Xel-Ha Riviera Maya
I did pickups at the Hotel Zone and took tourists to the Dolphinarium for swimming with dolphins., I also sold Dolphin activities at the park and had commission.
BESTDAY Travel Agency
I provided information to people about their flights (pickups, delays, cancelations) and information about the facilities of the hotel., I sold tours of the best attractions in Cancun and Riviera Maya.
