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Jose Francisco Rojas Soria 's avatar
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Jose Francisco Rojas Soria

Torreon, Coahuila de Zaragoza, México

Bilingual Customer Service Agent with 3 months in Medical Insurance

  • Successfully handled multilingual communications in English and Spanish
  • Efficiently managed patient data updates including primary care and medication coverage
  • Maintained accurate documentation and record updates during interactions
Bilingual Communication
Advanced
Able to fluently communicate with clients in both English and Spanish, ensuring clear understanding and service delivery.
Data Entry & Management
Intermediate
Skilled in taking down payments and updating medical records accurately during calls.
Customer Service
Intermediate
Provided support for medical insurance inquiries, demonstrating understanding of healthcare-related processes.
Medical Insurance Knowledge
Beginner
Familiar with updating provider and hospital information, and assessing medication coverage.
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Bilingual agent

Worked with TELEPERFORMANCE for 3 months as a bilingual agent in the medical insurance.

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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