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Jose
Bilingual Customer Service Agent with 3 months in Medical Insurance
Video resume
Bilingual agent
Worked with TELEPERFORMANCE for 3 months as a bilingual agent in the medical insurance.
Contact
Torreon, Coahuila de Zaragoza, México
Open to remote
Available on CazVid
Competencies
Bilingual CommunicationAdvanced
Able to fluently communicate with clients in both English and Spanish, ensuring clear understanding and service delivery.
Data Entry & ManagementIntermediate
Skilled in taking down payments and updating medical records accurately during calls.
Customer ServiceIntermediate
Provided support for medical insurance inquiries, demonstrating understanding of healthcare-related processes.
Medical Insurance KnowledgeBeginner
Familiar with updating provider and hospital information, and assessing medication coverage.
Summary
Bilingual customer service professional with experience in medical insurance support, adept at managing sensitive information and ensuring accurate communication in fast-paced environments.
Key Achievements
- Successfully handled multilingual communications in English and Spanish
- Efficiently managed patient data updates including primary care and medication coverage
- Maintained accurate documentation and record updates during interactions
Skills
Bilingual CommunicationData Entry & ManagementCustomer ServiceMedical Insurance Knowledge
Published on CazVid - Jul 3, 2025