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Project Manager with 10+ years of experience in Construction and Infrastructure
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Competencies
Oversaw planning, execution, and completion of construction projects, managing budgets and timelines.
Coordinated between contractors, clients, and suppliers for infrastructural works and renovations.
Facilitated communication among team members, vendors, and clients to ensure project clarity and alignment.
Managed project budgets, monitored expenses, and optimized resource allocation.
Identified potential risks and implemented mitigation strategies for project stability.
Education
Summary
Dedicated professional with over a decade of expertise in managing large construction and infrastructure projects, specializing in project delivery, coordination, and stakeholder engagement.
Key Achievements
- Led multiple large-scale construction projects from inception to completion, ensuring timely delivery within budget.
- Streamlined project workflows, reducing delays and improving stakeholder communication across teams.
- Managed cross-functional teams, coordinating resources and schedules for efficient project execution.
Experience
Costumer Services Representative (CSRs)
Perform the critical role of acting as a bridge between the company and its customers., Address customer questions about products, services, policies, and procedures., Provide detailed and accurate information to assist customers effectively., Handle customer complaints, empathizing with their concerns., Offer solutions or escalate issues to a higher level if necessary.
GENERAL MANAGER
RESTAURANT OPENING, RECRUIT, TRAINING AND EDUCATE NEW EMPLOYEES, REPORT AND CONTROL LIQUOR COSTS, KPI’S, INVENTORIES AND ORDERS, PROVIDE EXCELLENT CUSTOMER SERVICE AND INFORMATION, FOOD AND BEVERAGE COST CONTROL, MONITORING AND CONTROL OF CORPORATION SPECS, DEPOSITS AND CHECKING ACCOUNTS, ORGANIZE, PLAN AND DEVELOP CATERING AND EVENTS, CONTROL OF THE DAILY OPERATIONS OF THE RESTAURANT
MANAGER
ADDITION OF OPEN TABLE AND UBER EAT, MONTHLY SALES UP TO 17%, REPORT AND CONTROL COSTS, INVENTORIES, PROVIDE EXCELLENT CUSTOMER SERVICE, Troubleshooting communication content creation security, EXCELLENT COMMUNICATION AND CUSTOMER SERVICE SKILLS, TRAINING AND DEVELOPMENT, ORGANIZE, PLAN AND DEVELOP CATERING AND EVENTS, CONTROL OF THE DAILY OPERATIONS OF THE RESTAURANT
GENERAL MANAGER
RECRUIT, TRAIN AND EDUCATE NEW EMPLOYEES, REPORT AND CONTROL LIQUOR COSTS, INVENTORIES AND ORDERS, PROVIDE EXCELLENT CUSTOMER SERVICE AND INFORMATION, FOOD COST CONTROL, DEPOSITS AND CHECKING ACCOUNTS
GENERAL MANAGER
RECRUIT, TRAIN AND EDUCATE NEW EMPLOYEES, PROMOTE THE CATERING AND EVENTS DEPARTMENT TO INCREASE SALES BY UP TO 25%, PARTICIPATION IN MIAMI SPICE FOR 2 CONSECUTIVE YEARS, PARTICIPATION IN THE VERITAGE MIAMI FESTIVAL FOR 2 YEARS, BRUNCH MENU CREATION, PROVIDE EXCELLENT CUSTOMER SERVICE AND INFORMATION, CONTROL OF THE DAILY ACTIVITIES OF THE RESTAURANT, CONTROL OF LABOR, FOOD AND LIQUOR COSTS
OFFICE MANAGER
CREATION OF NEW COMPANY, PAYROLL, MEDICAL INSURANCE, RECRUIT, SELECT, TRAIN AND TRAIN EMPLOYEES, HELP AS HUMAN RESOURCES SUPPORT FOR MORE THAN 20 OUT-OF-STATE BRANCHES, COMPLETE FUNCTIONS SUCH AS: TALENT MANAGEMENT AND DEVELOPMENT, PROBLEMS AND CONFLICT RESOLUTION WITH EMPLOYEES, PERFORMANCE COORDINATION, ENGAGEMENT PROGRAMS, STRATEGIC PLANNING, POLICY COMPLIANCE , EMPLOYEE RELATIONS PROGRAMS, BENEFITS ADMINISTRATION, AWARD PROGRAMS AND RECOGNITION, REPORT DELIVERY, ARRANGE ALL TRAVEL ARRANGEMENTS FOR THE SALES DEPARTMENT
GENERAL MANAGER
RECRUIT, TRAIN AND MENTOR NEW EMPLOYEES, COST OF FOOD, INVENTORY AND ORDERS, PROVIDE GOOD CUSTOMER SERVICE AND INFORMATION, CONTROL THE DAILY OPERATION OF THE RESTAURANT
DIRECTOR OF OPERATIONS
PERFORM CASH REGISTER TRANSACTIONS, CONTROL AND VERIFICATION ACCOUNTING AT THE END OF THE DAY, CONTROL AND SUPERVISION OF ROOMS AND STAFF, CONTROL OF DAILY OPERATION