This is my profileContact via CazVidJosé
Bilingual Agent at Teleperformance
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Bilingual CommunicationAdvanced
Expert in facilitating communication in English and Spanish across various platforms.
Customer ServiceAdvanced
Proficient in addressing customer needs and providing effective solutions to inquiries.
Team CollaborationIntermediate
Skilled in working within teams to achieve common goals and improve service delivery.
Problem SolvingIntermediate
Capable of identifying issues and developing practical solutions in a fast-paced environment.
Education
Psicólogo
Universidad Nacional de Colombia
Bachillerato
Colegio La Amistad IED (Kennedy)
Completed 2018
Languages
InglésC1
PortuguésC1
Summary
Dedicated professional with experience in bilingual customer service, committed to enhancing client satisfaction and team performance.
Key Achievements
- Successfully assisted diverse clients in both English and Spanish, enhancing customer satisfaction rates.
- Achieved a high resolution rate for customer inquiries, leading to improved operational efficiency.
- Participated in team training sessions that improved collective performance metrics.
Experience
Agente Bilingue
Teleperformance
Skills
Bilingual CommunicationCustomer ServiceTeam CollaborationProblem Solving
Published on CazVid - May 13, 2026