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José
Bilingual Agent at Teleperformance
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Competências
Bilingual CommunicationAdvanced
Expert in facilitating communication in English and Spanish across various platforms.
Customer ServiceAdvanced
Proficient in addressing customer needs and providing effective solutions to inquiries.
Team CollaborationIntermediate
Skilled in working within teams to achieve common goals and improve service delivery.
Problem SolvingIntermediate
Capable of identifying issues and developing practical solutions in a fast-paced environment.
Formação acadêmica
Psicólogo
Universidad Nacional de Colombia
Bachillerato
Colegio La Amistad IED (Kennedy)
Completed 2018
Idiomas
InglésC1
PortuguésC1
Resumo
Dedicated professional with experience in bilingual customer service, committed to enhancing client satisfaction and team performance.
Principais conquistas
- Successfully assisted diverse clients in both English and Spanish, enhancing customer satisfaction rates.
- Achieved a high resolution rate for customer inquiries, leading to improved operational efficiency.
- Participated in team training sessions that improved collective performance metrics.
Experiência
Agente Bilingue
Teleperformance
Habilidades
Bilingual CommunicationCustomer ServiceTeam CollaborationProblem Solving
Publicado na CazVid - 13 de mai. de 2026