Dedicated customer service specialist with over five years of experience in healthcare, finance, and administrative roles. Skilled in client support, insurance assistance, data management, and debt resolution, consistently delivering high-quality service across sectors.
Delivered customer support across healthcare, lending, and debt settlement industries, ensuring client satisfaction and compliance.
Assisted patients with insurance inquiries, explained benefits and claims, and processed authorizations.
Managed academic records, performed data entry tasks, and provided administrative support in various roles.
Achieved sales targets and maintained high performance metrics in customer support and sales positions.
Humana Insurance
Assisted patients with insurance coverage inquiries, Explained benefits and claims, Processed authorizations, Ensured compliance with healthcare policies and customer satisfaction standards
Global Lending Services
Handled auto loan accounts, Explained payment options, Resolved billing issues, Maintained account accuracy
National Debt Relief
Guided clients through debt settlement programs, Explained financial solutions, Supported enrollment processes
Universidad Tecnológica de Santiago (UTESA)
Managed academic records, Performed data entry tasks, Provided administrative support
High School Diploma
Discover other professionals with similar experience
Supported clients through debt settlement programs and explained financial solutions to facilitate resolution.
Teleperformance
Delivered customer support, Achieved sales targets, Maintained high performance metrics
