Joselyn - Customer Service Manager with 8 years of experience in retail and hospitality

Extensive experience in managing customer interactions, resolving complaints, and ensuring client satisfaction.

Supervised and trained teams to enhance performance and ensure effective service delivery.

Facilitated clear communication between team members and customers, ensuring smooth operations.

Oversaw daily store operations, including inventory and scheduling, to maintain business standards.

Atención al cliente y gestión de pedidos., Manejo básico de caja y registro de consumos., Organización de documentos internos.