This is my profileContact via CazVidJoshua
Customer Service Specialist with diverse call center experience
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in managing customer interactions to ensure satisfaction and loyalty.
Call Center OperationsIntermediate
Skilled in handling inbound/outbound calls, chat support, and operational workflows.
Communication SkillsAdvanced
Proficient in English and developing Japanese language skills for effective client engagement.
Graphic DesignIntermediate
Capable of creating visual content using Adobe Illustrator to support branding and marketing.
Education
Law Degree
Universidad Autónoma de Santo Domingo (UASD)
Languages
EnglishStrong
JapaneseBasic (in progress)
Summary
Dedicated customer service specialist with extensive call center experience, proficient in English and developing Japanese skills, with additional expertise in graphic design and document processing. Committed to delivering exceptional support and operational efficiency.
Key Achievements
- Provided high-quality chat and call support, enhancing customer satisfaction across multiple companies.
- Developed effective communication skills in English and basic Japanese to serve diverse clientele.
- Managed document processing tasks with accuracy and efficiency, supporting operational workflows.
- Utilized graphic design skills to create engaging visual content, supporting marketing efforts.
- Demonstrated adaptability by working in various call center environments, improving team performance.
Experience
Chat Support
PBSC
Customer Service Representative
VIMENCA
Call Center Agent
Teleperformance Larimar
Chat Support
Amiko
Call Center Agent
Tiraspol
Document Processing Operator
Call Center AJ DR
Skills
Customer ServiceCall Center OperationsCommunication SkillsGraphic Design
Published on CazVid - Jun 2, 2026