Dedicated professional with extensive experience in customer service, sales, healthcare support, and client relations.
Provided customer support and managed client profiles in industries like healthcare and retail.
Performed sales activities and customer retention efforts across multiple roles, including phone plans and hospitality accounts.
Utilized strong communication skills to assist customers, verify medical information, and coordinate approvals.
Applied problem-solving abilities to address customer issues and manage complex healthcare and billing queries.
Convergys
Customer services get skill on sales offering plans for phone lines.
CARTERS STORE
NJ SPINE ORTHO W/SCALE UP
Verified medical, Managed patient profiles, Authorized imaging studies, Coordinate approval with insurance.
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Supported healthcare operations by verifying medical data, managing patient profiles, and coordinating insurance.
